Managing people
Managing People requires a framework, a toolkit, emotional intelligence and some core competencies, all of which are covered in this highly successful 5-day programme.
Workshop overview
Most of us enter business as technical specialists and, if we are effective, we get promoted to more senior positions. As we take on our first management position, a strange thing happens. We need to stop doing some of the activities that we enjoy doing and that we are good at - the things that got us promoted in the first place! Instead we now become responsible for getting things done through other people. This brings issues that many people feel should come naturally, or that are best learnt through experience. We believe that in the 21st Century you have neither the time nor the luxury of learning from your own experience, and this programme gives you a fast-track opportunity to learn from the experiences of others.
Who should attend?
All managers who would like to become more effective in managing and influencing other people, including:
New managers and functional experts with no formal people management training education
Middle managers wanting to refresh their management knowledge
Senior Managers who want to step back to reect upon and refresh their approach to Managing Others.
Workshop Level
Managers who have experience in functional management but now occupy more senior positions in their organisation and wish to position themselves to address the challenge of ensuring that functional activities are fully integrated with corporate direction and stategies. Senior managers participating can expect to focus on the processes of strategy execution aswell as strategy design.
What will I be able to do after participating?
You will be better able to:
Understand yourself and others in terms of personality preferences, and how that impacts issues like motivation, communication, time management and dealing with change
Implement plans and actions to improve the effectiveness of your department.
Program outline
Understanding and working with people
- Leadership and management- Exploring the difference
Human behavior, observation and feedback, working with different personalities
Developing your interactive skills, giving and receiving feedback
Understanding individual differences through the Myers Briggs Type Indicator (MBTI)
Communicating information to different personality types
How different characters tackle problems and the value of complementary personalities to the team
Organise yourself first, then others
Performance management and the importance of managing priorities effectively
The crucial difference between what is important and what is urgent
Setting and achieving realistic targets for your staff
Situational leadership and delegation
Producing an action plan for use in your workplace
Motivating yourself and your colleagues
Assessing and appraising individual performance, coaching and managing tomorrow's performance
GROW model of coaching
Increasing motivation by linking performance to individual needs and desires
How different people learn - exploring methods of training and motivating staff
Developing staff roles that inspire personal interest and commitment
Building and leading the team
Why teams succeed or fail - how to become more effective in the pivotal role of the team leader
Improving the effectiveness of your team, identifying individual contributions and understanding team development
Leadership skills- matching your leadership style to the needs of your colleagues
Inspirational leadership- creating a shared vision to invigorate others
Managing organisational change
Introducing change successfully, selecting appropriate change strategies
Overcoming resistance to change, helping individuals to manage transition
Implications of cultural differences in the decision-making and influencing process
Developing your influencing skills- two key strategies and when to use them
Turning conflict into progress
Conflict situations and how to deal with them, different strategies for conflict resolution
How conflict affects group behavior, ways to reduce its destructive effects
Diagnosing and developing your own conflict handling style
The Thomas Kilmann Conflict Mode Instrument
Pulling all the themes together and developing an integrated personal action plan
May 09-13, 2010
Dubai UAE
Fee 3160 EUROS
July 06-10, 2010
Barcelona
Fee 3950 EUROS
August 02-06, 2010
Paris
3950 Euros
October 04-08, 2010
Dubai
Fee 3950 EUROS
|
 |
Upcoming Courses
|
|
|
|
